Shipping Policy

Effective Date: July 2026

1. Order Processing

Orders are generally processed within 1–3 business days after payment confirmation. During peak seasons, product launches or holidays, processing may take slightly longer.

2. Shipping Within India

Rhovelle offers free standard shipping across India. Estimated delivery time is 4–10 business days from the date of dispatch. Delivery timelines are estimates and may vary depending on the destination and courier network.

3. International Shipping

We ship to selected international destinations. Estimated delivery time is 7–21 business days depending on the destination country, customs clearance and local courier services. Shipping charges are calculated at checkout where applicable.

4. Customs, Duties & Taxes

International customers are responsible for any customs duties, import taxes or other charges imposed by their country's authorities unless otherwise stated by Rhovelle.

5. Order Tracking

Once your order has been dispatched through Shiprocket or one of our logistics partners, tracking details will be shared by email or other available communication channels.

6. Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays caused by weather, customs, courier issues, public holidays or other circumstances beyond our control may occur.

7. Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing an order. Rhovelle is not responsible for delays or additional costs resulting from incorrect information provided by the customer.

8. Lost or Damaged Shipments

If your parcel arrives visibly damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping partner to investigate and provide an appropriate resolution where applicable.