Privacy Policy

Effective Date: July 2026

1. Introduction

Rhovelle ('we', 'our', 'us') respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit rhovelle.com, create a customer account or place an order.

2. Information We Collect

We may collect your name, email address, phone number, billing and shipping addresses, order details, payment-related information processed through Razorpay, communications with us, and technical information such as IP address, browser type and device information.

3. How We Use Your Information

We use your information to process orders, deliver products through Shiprocket and other logistics partners, provide customer support, create customer accounts, improve our website, detect fraud, comply with legal obligations and send promotional emails where you have opted in or where permitted by law.

4. Analytics, Cookies & Advertising

Our website uses cookies and similar technologies. We use Google Analytics to understand website performance and Meta Pixel to measure advertising effectiveness and improve customer experience.

5. Sharing Information

We do not sell your personal information. We share information only with trusted service providers such as Shopify, Razorpay, Shiprocket, analytics providers and authorities where required by law.

6. Data Security

We use reasonable administrative, technical and organisational measures to protect your information. However, no method of internet transmission is completely secure.

7. Your Rights

You may request access to, correction of or deletion of your personal information by contacting us. We will respond in accordance with applicable law.